1Introduction
Welcome to hil77.pro. We understand that sharing personal information online can raise concerns. That is why our Privacy Policy is written with one goal in mind — so you clearly understand exactly where your data goes.
This Privacy Policy applies to both the hil77.pro website and mobile application. By creating an account or using any of our services, you agree to this Policy.
This Privacy Policy is written in plain language so it is easy to understand. If you have any questions, please reach out to our support team.
Our Privacy Commitment
SSL Secured Connection
Every transaction and piece of information is secured with 256-bit SSL encryption — completely unreadable to anyone outside.
Never sold to third parties
Your name, contact details, or payment information will never be sold to advertisers or any third party.
Your Control
You have the right to view, correct, or request deletion of your data at any time.
Secure data storage
All data stored on our servers is kept in encrypted format. Unauthorized access is completely impossible.
Limited Retention Period
Your data is not kept longer than necessary. Once the designated retention period ends, it is securely deleted.
Full Transparency
You are informed upfront about why each piece of data is being collected. No hidden terms.
2What Information We Collect
Hil77 only collects the information needed to operate the platform properly and provide you with a quality experience. No irrelevant or excessive data is collected.
What we collect at registration:
- Full name and username.
- Email address and mobile number.
- Date of birth (for age verification).
- Residential address.
- Preferred currency and language.
What Is Required for KYC Verification:
- A copy of your national ID or passport.
- Proof of address (utility bill or bank statement).
- Selfie or live face verification (if required).
Automatically Collected Information:
- IP address and device type.
- Browser and operating system information.
- Gaming history and transaction records.
- Login time and session data.
- Browsing data collected via cookies and web beacons.
We never store your password in plain text. Passwords are always stored in hashed form.
3How your data is used
Your data is used solely for the purposes it was collected for. hil77 never uses your information for unrelated purposes.
| Purpose of use | How Your Information Is Used | Basis |
|---|---|---|
| Account Creation & Management | Name, email, mobile number | Contractual |
| Payment processing | Payment details, address | Contractual |
| Age and identity verification | Date of birth, identity document | Legal Obligations |
| Fraud prevention | IP, Device & Transaction History | Legitimate interest |
| Customer Support | Contact details, game logs | Contractual |
| Promotions and offers | Email & Gaming Preferences | Consent-Based |
If you no longer wish to receive promotional emails, you can unsubscribe at any time. However, transaction and security-related emails cannot be disabled, as they are essential to keeping your account safe.
4How long your data is retained
Hil77 does not retain your data longer than necessary. Different types of information are subject to separate retention policies:
- Account Information: For the duration of the active account and up to 5 years after closure.
- Transaction records: Retained for up to 7 years as required by law.
- KYC Documents: Retained for 5 years after verification, then securely deleted.
- Cookie Data: Session cookies — deleted when the browser is closed; persistent cookies — up to 1 year.
- Support Conversation: Up to 3 years after the issue is resolved.
- Marketing consent: Retained for 3 years after unsubscription as proof of consent withdrawal.
In cases involving legal investigations or disputes, relevant data may be retained beyond the standard retention period.
6Cookie Policy
Hil77.pro uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser.
Cookie Types:
- Essential Cookies: Login sessions and security tokens — the site cannot function without these.
- Functional Cookies: To remember your language preference and theme settings.
- Analytics cookies: To understand which pages on the site are visited most.
- Performance cookies: To identify loading times and errors.
You can disable cookies through your browser settings, though some site features may not function correctly as a result. Disabling essential cookies will prevent you from logging in.
7Your Rights
As a hil77 member, you have the following rights over your own data. To exercise these rights, please contact our support team:
- Right to know: You may request to know what information we hold about you.
- Right to rectification: You can request that any inaccurate information be corrected.
- Right to erasure: You can request that your data be deleted under certain conditions.
- Right to restrict processing: You can request that the use of your data be restricted in certain circumstances.
- Right to Object: You can object to your data being used for marketing purposes.
- Right to data portability: You can receive your data in a structured, portable format.
We aim to respond within 30 days of receiving your request. Complex cases may take up to 90 days.
8Security measures
Hil77 uses industry-leading technology to protect your data. As a trusted gaming platform, data security is our highest priority.
- 256-bit SSL/TLS encryption — all connections are secured.
- Two-factor authentication (2FA) — an extra layer of security for your account.
- Firewall and intrusion detection systems are active.
- Regular security audits and penetration testing.
- Data stored in the database is kept in encrypted format.
- Automatic account lock on suspicious login attempts.
- A 24/7 security monitoring team is active at all times.
Keep in mind, however, that no one can guarantee 100% security on the internet. That's why you should always keep your password strong and never share it with anyone.
9Children's privacy
Hil77 is strictly an adults-only platform. No one under the age of 18 is permitted to create an account.
- We do not knowingly collect information from anyone under the age of 18.
- Any account found to belong to a minor is closed immediately.
- If a parent or guardian discovers that their child has created an account, please notify us immediately.
Parents and guardians are urged to stay vigilant to prevent minors from accessing gaming platforms.
10Privacy Policy Updates
Hil77 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of the page will be revised, and for significant changes, a notification will be sent to your registered email.
Continued use of the platform after any changes will be considered acceptance of the updated policy. It is a good habit to check this page regularly.
11Get in touch
If you have any questions, complaints, or requests regarding our Privacy Policy, please reach out to our support team:
- Email: [email protected]
- Live chat: available 24/7.
- Response time: within 24–48 hours.
We take any privacy concerns you have seriously and work to resolve them promptly.